Select the name of the University of Minnesota Technology Help representative with whom you are currently speaking in the Representatives box.
Alternatively, if the representative supplies you with a Session Key, enter it in the box with that label and select Submit.
We use BeyondTrust Remote Support remote support software to access your computer. To install it, see BeyondTrust Remote Support.
Please note: BeyondTrust Remote Support software is secure. All session traffic is encrypted and recorded.